To keep all those who make up the ACE USA community informed and aware of our status during the impact of the COVID-19 virus. Here is our response to the recent statewide Stay Home proclamation.
On March 23, 2020 Washington state Governor, Jay Inslee, issued a statewide Stay Home proclamation. In compliance with the declaration, ACE USA is temporarily shutting down production effective at the close of business on Wednesday, March 25th.
In further accordance with the Governor’s order, we will be unable to ship any product from March 26th until the expiration of the order, which is tentatively set for April 6, 2020.
Should the Governor opt to extend the proclamation, we will provide additional correspondence detailing next steps.
Our ACE USA team will be working remotely during the shutdown period. Although our locations may be different, we are set up and eager to maintain the same high level of professional and courteous service that our customers have come to expect from us. Our remote abilities ensure that throughout the shutdown, sales orders, art requests, product information, as well as many other services and inquiries are just an email away.
We have also taken requisite steps that will allow us to jump at the ready and ramp up our production just as soon as the stay home order is lifted.
We have worked diligently to protect the health and safety of all our employees during this pandemic. We are hopeful that the extreme measures being enacted are effective and beneficial to everyone as we all adapt to the strains that have come with a very new and very strange state of normalcy.
We are all looking forward to resuming full service operations and providing our customers with the superior products that we make with both pride and purpose.